FAQs

How are your courses delivered?

Online training is delivered via online membership site. You will receive an email to activate and setup your account. Once you account is set up, you will be able to login and access the training to learn at your own pace. 

We also have virtual live training. You will get access details via GotoWebinar to attend prior to the session. 

How do I get support?

We have multiple ways to get support.

- Facebook community - Once you join our programs, you will get access to our private Facebook groups. This is a great place for ongoing support from fellow students as well as our team.
- Ticket Desk - You can also submit a ticket to our ticket desk. 

What is your refund policy?

We have a 14 day refund policy for our products. 

How soon do I get access to the training?

Once payment is made, you will get immediate access. You will need to go to your email and follow the instructions to setup your account.